Privacy Policy

Information We Collect

When you contact Toolkit Solutions through our website contact form, we may collect your name, email address and the information you include in your message.

We use this information to respond to your enquiry and communicate with you about your request. We do not automatically add you to a marketing mailing list.

Contact Form Processing

Our contact form uses Formspree, a third-party service that processes submitted information and forwards enquiries to us.

You can learn more about how Formspree handles personal information in its Privacy Policy .

Why We Use Your Information

We process contact-form information to respond to enquiries and communicate about requested services.

Our legal basis is generally our legitimate interests in responding to enquiries and operating Toolkit Solutions. Where an enquiry concerns a potential agreement for services, processing may also be necessary to take steps at your request before entering a contract.

We do not use contact-form enquiries to send unsolicited marketing emails.

How Long We Keep Your Information

We normally retain contact-form enquiries for up to 12 months after our last communication with you.

We may retain information for longer where necessary for an ongoing project, contractual obligations, legal requirements or resolving disputes.

When information is no longer needed, we delete it from our records, including our email inbox and Formspree records where applicable.

Your Data Protection Rights

Under UK data protection law, you may have the right to request access to your personal information, ask us to correct inaccurate information, or request deletion of your information.

You may also have the right to restrict or object to certain uses of your information, and to request data portability where applicable.

To exercise your rights, please email hello@toolkitsolutions.co.uk . We will normally respond within one calendar month, subject to applicable legal requirements.

If you are unhappy with how your personal information is handled, you can complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk.

Google Analytics and Cookies

Toolkit Solutions plans to use Google Analytics 4 to understand how visitors use our website, including page views, traffic sources and visitor engagement.

Google Analytics may use cookies and similar technologies to collect information about website usage.

We will only activate optional analytics tracking after you have given your consent through our cookie-consent controls.

You will be able to accept or reject optional analytics cookies and change your preference later.

For more information, visit Google's Privacy Policy .